Frequently Asked Questions
APPLYING FOR A PASSPORT
Who is eligible to apply for a Philippine passport?
Only a Filipino citizen is eligible to acquire a Philippine passport.
How do I apply for a Philippine passport?
Book an appointment at www.passport.gov.ph. Visit the Embassy on the actual date of appointment and bring the complete set of requirements appropriate to your application.
Do I have to pay for booking an appointment?
Passport appointments are free via the Passport Appointment System- https://www.passport.gov.ph/
When will slots be opened? / Why are there no available appointment slots?
Please refresh the page as online appointments become available from time to time.
How can I set an appointment? / Can I set my appointment at the DFA Facebook page? / Do I still need to set an appointment for renewal?
You need to set an online appointment via https://www.passport.gov.ph/, Passport appointments cannot be made on Facebook or any other social media platform. All appointments are free. Appointments not made through https://www.passport.gov.ph/ are not legitimate appointments.
I made a mistake in filling out my application form. Will this affect my application? Will my appointment be canceled?
When filling up the online form using GOAS, please make sure that all details in the name (first name, middle name and last name) and date of birth fields are correct, (e.g. the last name should be on the last name field, no extra or missing letter, period or space, etc.).
Minor/typographical errors in fields such as parents' names, place of birth, and old passport number may be corrected during the processing stage. However, any error in the applicant's name and date of birth fields in the application form cannot be corrected during the passport appointment. Further, regardless of the field where the error is present, any application with two or more incorrect entries shall be rejected or be subjected to further review.
Applicants must ensure that the information being submitted during the online booking of appointment are complete and accurate. Multiple errors and/or misrepresentation of information may result in failure in the capturing of the applicant's biometrics, or be considered as grounds for rejection of the passport application. In case of error in the personal data submitted, a new appointment has to be secured.
Where can I find my appointment code?
The appointment code is sent to the email used during the application process. Please also check for the appointment code in the spam folder or trash folder in your email, as your email provider may direct it to these folders. If you have not received the appointment code, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call the Duty Officer hotline at +66 89 926 5954. Other contact information can be found at https://bangkokpe.dfa.gov.ph/contact-us.
Where can I get a passport application form?
A copy of your passport application form will be sent to your registered email address after booking your appointment at www.passport.gov.ph. Please print your passport application form and bring it to the Embassy on the date of your appointment.
Can I request for an earlier date of passport appointment?
The demand for passport appointments may exceed the available daily appointment slots. Applicants are advised to book the earliest available date for a passport appointment. If there is an urgent need for an earlier appointment date, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call the Duty Officer hotline at +66 89 926 5954 (https://bangkokpe.dfa.gov.ph/contact-us).
Please include the following information when sending an email:
- Preferred date and time for an earlier appointment;
- Reason for the urgent request and copies of documents/proof to support the request for an urgent appointment;
- Scanned copy of the data or photo page your current Philippine passport;
- Copy of Thai visa showing the expiration date;
- Copy of your confirmed passport appointment; and
- Additional documentary requirements that may be requested to support the request.
Can I book an appointment if I do not have an email address?
If you do not have your own email address or are unable to create your own, you may use another person’s email address to receive the appointment confirmation message and other notices from the Embassy. However, you must indicate your own name and personal details when booking an online appointment.
When do I renew my passport?
International travel and immigration authorities require that a passport bears a validity of least 6 months to allow entry into their territory.
Filipinos are reminded to regularly check the validity of their passports. The Embassy recommends that you apply for a new passport about 10 months before the expiration date to avoid any inconvenience related to travel requirements and visa renewal.
Are walk-in applicants allowed?
Walk-in passport applicants will not be entertained except for emergency cases. Non-emergency applicants must secure an online appointment at https://www.passport.gov.ph/.
Senior citizens, persons with disability, pregnant women, and minors seven (7) years old and below may apply without an appointment and may also avail of other consular services in addition to passport renewal.
Is there expedited processing of passports?
There is no expedited processing of passports at the Embassy.
What are the requirements for a passport application?
The list of requirements can be accessed at the following link: https://bangkokpe.dfa.gov.ph/consular-office/services/passport/passport-requirements
Note: The Embassy does not provide photocopying services. Before visiting the Embassy, please prepare the required number of copies of documents as indicated in the list of requirements.
Do I need to bring a passport-sized photo for my application?
There is no need to bring a passport-sized photo for your passport application. The Embassy will digitally capture your biometrics.
What is the validity of a Philippine passport?
In accordance with Department Order No. 010-2017 or the Implementing Rules and Regulations (IRR) of Republic Act No. 10928 (2017), the Philippine passport has a ten-year validity period, for those issued to Filipinos 18 years or older. Filipinos under 18 years will still be issued five-year valid passports.
How much is the passport fee?
Please refer to the Schedule of Consular Fees found at the following link: https://bangkokpe.dfa.gov.ph/consular-office/schedule-of-service-fees
I am currently abroad; can my parent / representative accompany my minor child for his/her passport application?
In addition to all other passport requirements for a new or renewal of a minor’s passport, the applicant must submit a Special Power of Attorney (SPA) executed by the parent/s designating the minor’s companion to assist in the application process. The SPA must be apostilled if executed in the Philippines or authenticated by the Philippine Embassy if executed in another foreign country.
The authorized adult companion would be required to present a valid passport or government-issued ID (click here for the List of Acceptable IDs for Passport Application)
The Special Power of Attorney or Affidavit of Support and Consent must have a copy of parent/s valid ID and/or passport attached.
Who can accompany a minor applicant if the parents are deceased, absent or deemed unsuitable?
A court-appointed guardian may accompany the minor.
In accordance with the Rule on Guardianship of Minors (A.M. No. 03-02-05-SC) and subject to the grounds provided by law, any relative or other person on behalf of a minor, or the minor himself if fourteen years of age or over, may file a petition for the appointment of a general guardian over the person or property, or both, of such minor.
The accompanying guardian must present an apostilled copy of a court-issued Letter of Guardianship covering the person of the minor applicant.
There is a mistake on my birth certificate. Can I still apply for a passport?
Yes, you can still apply for a passport once the mistakes have been corrected.
For more information, please visit this link: https://bangkokpe.dfa.gov.ph/consular-office/services/other-services/petition-for-correction-of-clerical-error-in-a-report-of-birth-marriage-and-death.
What if I lost my valid passport?
In case of a lost or stolen valid passport, you may file and report your lost valid passport application at the Embassy. You will be required to submit a Police Report (with English translation) and an Affidavit of Loss. There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport.
Please check the following link for the requirements for replacement of a lost passport:
https://bangkokpe.dfa.gov.ph/consular-office/services/passport
What if I lost my expired passport?
In case of a lost expired passport, you will be required to submit an Affidavit of Loss. Your application will be considered as a first-time or new passport application.
Please check this link for the requirements for replacement of a lost expired passport:
https://bangkokpe.dfa.gov.ph/consular-office/services/passport/passport-requirements
What if my passport is damaged?
In case of a mutilated or damaged passport, you are required to submit an Affidavit of Mutilation along with your passport application requirements.
Please check the following link for the requirements for replacement of a mutilated or damaged passport:
https://bangkokpe.dfa.gov.ph/consular-office/services/passport/passport-requirements
Can additional pages be inserted in the passport if it has run out of pages?
No. The Philippine passport has a standard booklet containing forty-four (44) pages. Should the passport run out of pages, you will need to renew your passport.
I want to use my husband’s surname when my current passport still indicates my maiden name, what should I do?
For married women applicants, you may renew your passport and use your married name by submitting an apostilled PSA-issued Marriage Certificate or Report of Marriage.
Can I still use my maiden name in my passport even though I am married?
Yes, provided that you have not yet used your married name in any previous Philippine passport.
I am currently using my husband’s surname in my passport. Can I apply for a new passport using my maiden name?
You may revert to your maiden name only if widowed, your marriage has been annulled, or if you were divorced by a foreign spouse.
Please check the following link for the requirements:
https://bangkokpe.dfa.gov.ph/consular-office/services/passport/passport-requirements
My passport’s validity is less than 6 months, can I still use it to travel outside the country?
No. Your passport must be at least six-months valid for you to be able to travel abroad.
My passport’s validity is less than 6 months, can I still use it to return to the Philippines?
Yes. A Philippine passport-holder can return to the Philippines with a passport with less than six months validity. You may renew your passport in the Philippines at your convenience.
I have a valid foreign visa on my old Philippine passport. Should I have it transferred to my new one?
For those with a Thai visa: Thai immigration law requires that entry/exit stamps and Thai visas on old passports be transferred to new passports. After receiving your new passport, a letter to facilitate your visa transfer is provided free of charge. Please visit any Thai immigration office and present the letter with your new passport in order to have the visa transferred.
For other foreign visas: Each country has its own visa rules and regulations. You are advised to check with the concerned embassy or consulate of that country.
Can I renew my passport even though it is still valid for more than one (1) year?
Yes.
Will I get my old passport back after getting my new passport?
Yes. We will cancel your old passport and return it to you with your new passport.
Is it mandatory to renew my expired passport even though I have no plans to travel anytime soon?
No. You may renew your expired passport any time you wish. However, we encourage you to keep a valid passport so it is readily available in cases of immediate/unplanned travel.
If you are working or traveling as a tourist in Thailand, it is important that your Philippine passport has a validity of at least one year for visa or travel purposes.
Are there any penalties for the replacement of my expired passport?
No. There are no penalties for the replacement of your expired passport.
What is the Embassy emergency hotline that I can contact?
The duty officer hotline number is +66-89-926-5954.
Can I bring my friend or family with me when I apply for a passport?
No, unless the applicant is a senior, minor, or PWD who needs guidance, assistance, or supervision.
I need to travel soon, somebody offered me an earlier appointment for a huge amount of money, what do I do?
The Embassy does not allow securing online appointments through fixers. Only online appointments made through https://www.passport.gov.ph/ will be considered valid by the Embassy.
AFTER APPLYING FOR A PASSPORT
From the date of my passport appointment, how long should I expect to receive my new passport?
Your passport is expected to be available between 6-8 weeks from the date of appointment.
How do we know if it is available? / How do I claim my passport?
You will receive an email from the Philippine Embassy once your passport is available. Please inquire only on the status of your passport if you still have not received an email notice after 8 weeks have passed.
A complete step–by–step guide will be included in the email from the Embassy if you decide to receive your passport by mail.
Can I authorize someone to collect my passport on my behalf?
If you are unable to pick up your passport on the scheduled release date, you must execute a Special of Attorney stating the reasons for the failure to personally claim your passport. The SPA should also include the name and a copy of the ID of the person you are authorizing to pick up the passport on your behalf. For minors, the passports will only be released to a parent.
Please provide your original official receipt and old passport. Your representative‘s passport will also be required for identification.
Can I claim my passport during a consular outreach mission near my area?
You may request to claim your new passport during a consular outreach mission by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call the Duty Officer hotline at +66 89 926 5954. Please monitor the Embassy’s announcements on consular outreach missions on its official website and Facebook page for further information.
What if I do not claim my passport after applying for one?
If you do not claim your passport within one hundred and eighty (180) days from the application date, the passport will be subject to cancellation.
I applied for a passport before but never claimed it. Do I need to declare it?
If you have an unclaimed passport, please declare this information when you apply for passport renewal to ensure that your passport application will not be suspended.
Upon claiming my passport, I realized that my name was misspelled. What shall I do?
During the process of encoding your passport data, make sure to check that your personal details are correct before affixing your digital signature. Data encoded during this step will be the basis for printing your passport. To make corrections after receiving your passport, you will need to reapply for a new passport and pay the regular passport fee.
Can I claim my passport at a DFA consular office in the Philippines?
Yes. On the date of your passport appointment, fill out the Passport Transfer Release Form and attach a photocopy of your current passport and official receipt. The form will be provided at the transaction window.
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